IT- Supporttekniker - Stockholm
Heltid - 2 Platser

This is a full-time, onsite position based in Stockholm, Sweden.
Do you have a passion for gaming and IT operations? you will have an opportunity to join a dynamic team supporting a global enterprise client. We is seeking a technically skilled professional who thrives in both hands-on IT support and strategic systems administration. This role is ideal for someone eager to grow into advanced responsibilities, independently drive projects, and act as a technical project manager with minimal oversight.

Key Responsibilities
· Provide front-line technical support, troubleshooting hardware/software issues, and delivering desktop support across multiple platforms
· Manage onboarding/offboarding IT tasks (PC build-out, dev kit setup, etc.)
· Maintain and optimize a large fleet of test devices (Windows, Android, Chrome OS, etc.)
· Transition lab operations to cloud-hosted environments
· Develop and deploy automation scripts (PowerShell or similar)
· Set up lab infrastructure (racking, cabling, servers, provisioning)
· Own and improve processes for managing technical requests, tracking issues, and communicating status
· Deliver both tactical (day-to-day) and strategic (long-term) IT projects
· Evaluate and recommend hardware solutions for diverse technical needs
· Monitor, maintain, and secure servers, networks, and computer systems
· Implement system updates, patches, backups, and disaster recovery operations
· Ensure compliance with security, privacy, and regulatory requirements
· Collaborate with cross-functional teams to resolve issues and enhance system performance
· Document IT procedures and system configurations
· Independently drive projects to completion, acting as a technical project manager:
· Develop project plans and timelines
· Proactively identify and mitigate risks
· Communicate project status and milestones to stakeholders
· Facilitate team meetings and stakeholder reviews
· Track KPIs and project outcomes
· Capture lessons learned and implemented best practices